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Description
Many people seeking urgent care have injuries (a new condition involving pain, sprain, strain or fracture of nerve, muscle, tendon, joint or bones). They make up 8-9% of the people going to the Rockingham General Hospital emergency department. In 2022, a new model of care started at the hospital diverting patients with injuries from the emergency department to physiotherapy outpatients. A community conversation was held in June 2024 in Rockingham to explore the issues associated with seeking urgent and follow up care with an injury. Consumers attended and their perspectives were workshopped with researchers from the University of Notre Dame Australia and the consumer engagement team from the WA Health Translation Network. A number of key themes for consumers seeking urgent care with an injury in Rockingham were identified and explored in this report.
Publication Date
2024
Publisher
South Metropolitan Health Service
City
Rockingham
Keywords
Urgent care, emergency department, primary care, injury, musculoskeletal
Partners
1. South Metropolitan Health Service, Kaartdijin Innovation Centre, Murdoch, WA.
2. Rockingham General Hospital, Department of Physiotherapy, Coolongup, WA
3. Fiona Stanley Hospital, Department of Physiotherapy, Murdoch, WA
4. University of Notre Dame Australia, National School of Health Sciences, Fremantle, WA
5. Fiona Stanley Hospital, Emergency Department Consumer Advisory Group, Murdoch, WA
6. Rockingham General Hospital, Consumer Advisory Committee, Coolongup, WA
7. University of Notre Dame Australia, Faculty of Medicine, Nursing and Health Sciences, Fremantle, WA
8. Perron Institute for Neurological and Translational Science, Nedlands, WA
9. Centre for Pain IMPACT, Neuroscience Research Australia, Randwick, NSW
10. University of Notre Dame Australia, Institute of Health Research, Fremantle, WA
11. South Metropolitan Health Service, Allied Health Research Unit, Murdoch, WA
12. Curtin University, School of Allied Health, Bentley, WA
Recommended Citation
Truter, P., Walker, J., Balfe, J., Philipps, B., Hoyne, G. F., Gibson, W., Bagg, M. K., Timler, A., Cavalheri, V., & Bulsara, C. (2024). Urgent care for injuries: Consumer perspective from Rockingham community conversation – June 2024. https://doi.org/https://doi.org/10.57981/VV0X-T728