Pharmacists' satisfaction with their work: Analysis of an alumni survey

Maria Gustafsson
Sofia Mattsson
Andy Wallman
Gisselle Gallego, The University of Notre Dame Australia


Background: The level of job satisfaction among practicing pharmacists is important because it has been found to affect job performance and employee turnover. The Swedish pharmacy market has undergone major changes in recent years, and little is known about pharmacists’ job satisfaction.

Objectives: The objective of this study was to investigate the level of job satisfaction and associated factors among graduates from the web-based pharmacy programs at [removed for peer review].

Methods: Job satisfaction of pharmacists was measured as part of an alumni survey conducted with those who graduated from the pharmacy programmes between 2006 and 2014. Data analysis included descriptive statistics, and logistic regression was used to explore factors affecting job satisfaction.

Results: The total number of graduates who completed the survey was 222 (response rate 43%.) The majority of respondents were female (95%), and most were employed at a community pharmacy (85%). The mean age was 39.7 years. The majority of graduates (91%) were satisfied with their job “most of the time” or “all of the time”, and 87% of the respondents would “definitely” or “maybe” choose the same career again. The multivariate analysis showed that increasing years in the current position (OR:0.672 (0.519–0.871)) was associated with lower job satisfaction. Older age (OR: 1.123 (1.022–1.234)), the perception that the knowledge and skills acquired during the education is useful in the current job (OR: 4.643 (1.255–17.182)) and access to continuing professional development (OR:9.472 (1.965–45.662)) were associated with higher job satisfaction.

Conclusion: Most graduates from the web-based pharmacy programmes are satisfied with their current job. Access to continuing professional development seems to be important for the level of job satisfaction among pharmacists.