Title

What factors determine patient satisfaction with musculoskeletal physiotherapy care in Australia?

Authors

Julia Hush
Vivian Yung
Martin Mackey
Benedict M. Wand, University of Notre Dame AustraliaFollow
Roger Adams
Roger Nelson
Paul Beattie

Publication Details

Hush, J., Yung, V., Mackey, M., Wand, B. M., Adams, R., Nelson, R., & Beattie, P. (2011). What factors determine patient satisfaction with musculoskeletal physiotherapy care in Australia?. World Physical Therapy 2011.

Abstract

Patient satisfaction is an important patient-focussed indicator of the quality of physiotherapy care. We have completed an evaluation of patient satisfaction with musculoskeletal physiotherapy in Australia using the 20-item MedRisk Instrument for Measuring Patient Satisfaction With Physical Therapy Care (MRPS). In this paper we report on factors that influence patient satisfaction in this cultural context.

Keywords

Poster Discussion

Comments

Further information about this conference may be accessed here

The Author:

Dr Benedict Wand